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Signal desk · Devices and apps

IPTV on Google TV and Android TV boxes

The 1st and 2nd-generation Google Chromecast devices together with the Google Chromecast Power and Ethernet Adapter. Learn how to tell if <a href="
Daniel Aleksandersen from Norway · CC BY 2.0, via Wikimedia Commons

Common causes

  • Searching the wrong store
  • Sign-in typed with the remote and mistyped

Work through these in order

  1. Open Google Play on the TV and install TiviMate or IPTV Smarters.
  2. Choose Xtream Codes sign-in.
  3. Use the Google TV app on your phone as a keyboard to type the details faster.
  4. Load the playlist and wait for the guide to fill.

Still not right?

Older Chromecasts without the remote (the dongle-only kind) cannot install apps; they need casting from a phone.

Related fixes

About this fix

Why does this happen?

Usually one of these: searching the wrong store; sign-in typed with the remote and mistyped.

What if the steps do not help?

Older Chromecasts without the remote (the dongle-only kind) cannot install apps; they need casting from a phone. Then message the desk on WhatsApp or by text; most messages get a reply within 30 minutes during desk hours.

Is the free trial affected?

No. Everything on this page applies to trial logins as well as paid plans.

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