IPTVMAX 
Common causes
- A soundbar or receiver adding delay
- Passthrough of surround audio the TV cannot handle
Work through these in order
- Change the player’s audio output from passthrough to PCM or stereo.
- Shift the sound with the player’s audio offset, 100 ms per try.
- Turn off any “sound effects” processing on the soundbar for a test.
- Switch to another channel: if only one is off, the issue is that source.
Still not right?
Tell us which channel drifts; sync problems at the source we can report upstream.
Related fixes
About this fix
Why does this happen?
Usually one of these: a soundbar or receiver adding delay; passthrough of surround audio the tv cannot handle.
What if the steps do not help?
Tell us which channel drifts; sync problems at the source we can report upstream. Then message the desk on WhatsApp or by text; most messages get a reply within 30 minutes during desk hours.
Is the free trial affected?
No. Everything on this page applies to trial logins as well as paid plans.