Skip to content
IPTVMAX TV

Signal desk · Channels and guide

Channels take too long to switch

siehe Legende.
Wikisympathisant · CC BY-SA 4.0, via Wikimedia Commons

Common causes

  • A large buffer setting
  • Slow DNS lookups on the home network

Work through these in order

  1. Reduce the buffer size one notch in the player’s playback settings.
  2. Try a public DNS service (for example Cloudflare 1.1.1.1) on the device.
  3. Build a favorites list so you flip through fewer channels.
  4. Use Ethernet where possible.

Still not right?

A one- to two-second switch is normal for streamed TV; cable boxes are simply faster at this.

Related fixes

About this fix

Why does this happen?

Usually one of these: a large buffer setting; slow dns lookups on the home network.

What if the steps do not help?

A one- to two-second switch is normal for streamed TV; cable boxes are simply faster at this. Then message the desk on WhatsApp or by text; most messages get a reply within 30 minutes during desk hours.

Is the free trial affected?

No. Everything on this page applies to trial logins as well as paid plans.

Live US Support (24/7)