IPTVMAX 
Common causes
- Some internet providers slow down video at busy times
- A VPN adds distance and can lower speed
Work through these in order
- Test without the VPN first; most homes do not need one.
- If streams slow only at night and the VPN fixes it, keep it on for the player only (split tunneling).
- Pick a VPN server close to you.
- Turn the VPN off before contacting the desk, so we see your real connection.
Still not right?
A VPN is a privacy tool, not a license: it does not change what is lawful to watch.
Related fixes
About this fix
Why does this happen?
Usually one of these: some internet providers slow down video at busy times; a vpn adds distance and can lower speed.
What if the steps do not help?
A VPN is a privacy tool, not a license: it does not change what is lawful to watch. Then message the desk on WhatsApp or by text; most messages get a reply within 30 minutes during desk hours.
Is the free trial affected?
No. Everything on this page applies to trial logins as well as paid plans.